Salesforce Solutions

End-to-end Salesforce expertise across every cloud and product.

From Sales Cloud to Net Zero Cloud — we implement, customize, and optimize the full Salesforce platform. Our certified consultants deliver multi-cloud solutions with AI-powered CRM, custom Apex/LWC development, and deep integration expertise across 11+ Salesforce products.

5Capabilities

11Specialized Services

What We Deliver

Our Capabilities

Multi-Cloud Implementations

We implement and integrate across the entire Salesforce ecosystem — Sales, Service, Marketing, Experience, Health, Financial Services, Commerce, Data, Education, Nonprofit, and Net Zero Cloud. Each implementation is tailored to your industry and business processes.

Sales Cloud — pipeline management, forecasting, territory planning
Service Cloud — case management, omnichannel support, field service
Marketing Cloud — journey builder, email studio, personalization
Experience Cloud — portals, communities, partner networks
Health, Financial, Education, Nonprofit & Net Zero Cloud specialists

SalesforceData CloudMarketing Cloud

AI-Powered CRM

Supercharge your Salesforce org with Einstein AI, Agentforce autonomous agents, and external LLM integrations. We build AI into every customer touchpoint — from predictive lead scoring to AI-generated email responses and intelligent case routing.

Einstein AI for predictions, recommendations, and automation
Agentforce autonomous agents for sales and service workflows
External LLM integration (GPT, Gemini, Claude) within Salesforce
AI-powered lead scoring, opportunity insights, and forecasting
Natural language search and AI-generated reports

Einstein AIAgentforceSalesforce

Custom Development

Our Salesforce developers build custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. From complex triggers and batch jobs to pixel-perfect UI components and AppExchange packages.

Apex classes, triggers, batch jobs, and scheduled processes
Lightning Web Components (LWC) for custom UI experiences
REST/SOAP API integrations with external systems
Custom metadata, permission sets, and security architecture
AppExchange product development and ISV partnerships

SalesforceMuleSoft

Automation & Orchestration

Streamline business processes with Salesforce Flows, Process Builder, and orchestration tools. We design automation that scales — from simple record-triggered flows to complex multi-step orchestrations spanning multiple clouds.

Flow Builder — screen flows, record-triggered, scheduled, and auto-launched
Business process orchestration across multiple Salesforce clouds
Approval processes and escalation workflows
Integration-triggered automation with MuleSoft and external events
Migration from legacy Process Builder and Workflow Rules to Flows

FlowSalesforceMuleSoft

Data, Security & Analytics

Ensure data integrity, compliance, and actionable insights across your Salesforce org. We architect data models, implement field-level security, configure sharing rules, and build dashboards that drive decisions.

Data architecture, modeling, and migration strategies
Field-level security, sharing rules, and permission set groups
Salesforce Shield — encryption, event monitoring, field audit trail
Custom reports, dashboards, and CRM Analytics (Tableau CRM)
Data Cloud activation for unified customer profiles

SalesforceTableauData Cloud

Case Studies

Salesforce Solutions Success Stories

See how we've delivered measurable results with salesforce solutions.

Building a Patient 360 Platform for a Multi-Hospital Network

31%

Readmission Rate Reduction

Healthcare

Building a Patient 360 Platform for a Multi-Hospital Network

CareVista Health Systems

CareVista operated 12 hospitals and 80+ outpatient clinics with patient data siloed across three separate EHR systems, a legacy CRM, and dozens of departmental spreadsheets. Care teams lacked a unified view of patient interactions, leading to duplicated tests, missed follow-ups, and a 14% readmission rate that was well above the national benchmark.

Health CloudData CloudMuleSoftEinstein AI

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Multi-Cloud Digital Transformation for a Global Enterprise

$18M annually

Technology Cost Savings

Enterprise

Multi-Cloud Digital Transformation for a Global Enterprise

Ascendant Holdings Group

Ascendant, a diversified industrial conglomerate with $8B in revenue across manufacturing, logistics, and professional services divisions, operated 7 different CRM systems, 12 ERP instances, and hundreds of departmental point solutions. Customer data was fragmented across divisions, cross-selling was nearly impossible, and the company was spending $40M annually on technology maintenance with minimal innovation. The board mandated a three-year digital transformation to unify the technology landscape, enable data-driven decision-making, and build a foundation for AI-powered operations.

Sales CloudService CloudMarketing CloudData Cloud

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Omnichannel Commerce Transformation for a National Retailer

67%

Online Revenue Growth

Retail

Omnichannel Commerce Transformation for a National Retailer

Luxford & Gray

Luxford & Gray, a premium home furnishings retailer with 85 stores and a growing e-commerce presence, was struggling with disconnected customer experiences. Online and in-store purchase histories were separate, inventory visibility was fragmented, and marketing campaigns were batch-and-blast rather than personalised. The retailer was losing ground to competitors who offered seamless omnichannel experiences including buy-online-pickup-in-store (BOPIS) and unified loyalty programmes.

Commerce Cloud (B2C)Marketing CloudData CloudMuleSoft

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Explore In Depth

Specialized Services

Dive deeper into our individual service offerings within Salesforce Solutions.

Sales Cloud

Accelerate revenue growth with intelligent pipeline management, AI-powered forecasting, and automated sales workflows built on Salesforce Sales Cloud.

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Service Cloud

Deliver exceptional customer service with omnichannel case management, AI-driven knowledge, and intelligent automation on Salesforce Service Cloud.

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Experience Cloud

Build branded digital experiences — portals, communities, and self-service sites — that connect customers, partners, and employees on Salesforce Experience Cloud.

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Health Cloud

Deliver connected, patient-centric care with Salesforce Health Cloud — unifying clinical, operational, and engagement data in a single platform.

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Financial Services Cloud

Empower financial institutions with relationship-centric CRM, compliance automation, and AI-driven insights on Salesforce Financial Services Cloud.

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Marketing Cloud

Orchestrate personalised, cross-channel customer journeys with Salesforce Marketing Cloud — powered by AI-driven segmentation, content, and analytics.

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Commerce Cloud

Launch and scale B2C and B2B digital storefronts with Salesforce Commerce Cloud — featuring AI-driven merchandising, personalisation, and headless commerce capabilities.

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Data Cloud

Unify all your customer data in Salesforce Data Cloud — the real-time CDP that powers AI, personalisation, and cross-cloud activation across every Salesforce product.

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Education Cloud

Transform student recruitment, engagement, and success with Salesforce Education Cloud — purpose-built for higher education and K-12 institutions.

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Nonprofit Cloud

Amplify mission impact with Salesforce Nonprofit Cloud — connecting fundraising, programme delivery, grant management, and constituent engagement on one platform.

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Net Zero Cloud

Track, analyse, and report on environmental sustainability data with Salesforce Net Zero Cloud — supporting Scope 1, 2, and 3 emissions management and ESG compliance.

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