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Industry Solutions

Healthcare & Pharma

Patient 360, care coordination, clinical trials, HCP engagement

We help healthcare and pharmaceutical organizations build HIPAA-compliant digital platforms that unify patient data, streamline care coordination, and enable AI-driven clinical decision support. From multi-hospital EHR integrations to HCP engagement portals, our solutions improve outcomes while reducing operational burden.

31%
Readmission Reduction
40%
Less Admin Time
12+
Hospital Integrations
HIPAA
Fully Compliant
What We Deliver

Our Healthcare & Pharma Capabilities

01
HIPAA-compliant Health Cloud implementations
02
Patient 360 & care coordination platforms
03
EHR/EMR integration (Epic, Cerner, Allscripts)
04
Telehealth & remote patient monitoring
05
Clinical decision support with Einstein AI
06
Pharmaceutical HCP engagement & field force automation
07
Clinical trial management & compliance
08
AI-powered readmission risk prediction
Real Results

How We've Helped Healthcare & Pharma Clients

Patient 360 Platform

Built a unified patient view across 12 hospitals and 80+ clinics, reducing readmission rates by 31% and admin time by 40%.

HCP Engagement Portal

Deployed a Salesforce-powered field engagement platform for a top-20 pharma company, increasing rep productivity by 45%.

AI Clinical Alerts

Implemented Einstein-powered early warning system that flags high-risk patients 48 hours before deterioration.

Case Studies

Healthcare & Pharma Success Stories

See how we've delivered measurable results for healthcare & pharma organizations.

Building a Patient 360 Platform for a Multi-Hospital Network
31%
Readmission Rate Reduction
Healthcare

Building a Patient 360 Platform for a Multi-Hospital Network

CareVista Health Systems

CareVista operated 12 hospitals and 80+ outpatient clinics with patient data siloed across three separate EHR systems, a legacy CRM, and dozens of departmental spreadsheets. Care teams lacked a unified view of patient interactions, leading to duplicated tests, missed follow-ups, and a 14% readmission rate that was well above the national benchmark.

Health CloudData CloudMuleSoftEinstein AI
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AI-Powered Field Engagement Platform for Pharmaceutical Sales
40%
Selling Time Increase
Pharmaceutical

AI-Powered Field Engagement Platform for Pharmaceutical Sales

Meridian Therapeutics

Meridian's 450-person field sales team was operating on disconnected systems — a legacy CRM for HCP data, separate tools for sample management and call planning, and manual spreadsheets for territory alignment. Reps spent 35% of their time on administrative tasks rather than engaging with healthcare providers, and the company had no visibility into which interactions were driving prescription lift.

Sales CloudEinstein AISalesforce Mobile SDKMuleSoft
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Telehealth and Remote Patient Monitoring Platform for Regional Health System
38% → 11%
Missed Appointment Rate
Healthcare

Telehealth and Remote Patient Monitoring Platform for Regional Health System

BridgeCare Health Network

BridgeCare served 18 rural counties where patients often drove 90+ minutes for routine follow-ups. The health system had no virtual care capabilities, and chronic disease patients — particularly those with diabetes and heart failure — were missing follow-up appointments at a 38% rate. Remote patient monitoring data from home devices sat in vendor portals that clinicians never checked, and readmission rates for chronic conditions were 22% above the state average.

Health CloudTwilio VideoMuleSoftEinstein AI
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Technology Stack

Built With Leading Platforms

Health CloudEinstein AIExperience CloudMuleSoftAWS LambdaData Cloud

Ready to Transform Your Healthcare & Pharma Operations?

Let's discuss how we can deliver industry-specific solutions tailored to your unique challenges and goals.