Industry Solutions

Education

Student lifecycle, admissions, alumni engagement, learning management

We help educational institutions transform student experiences from recruitment through alumni engagement. Our Salesforce Education Cloud implementations enable unified student views, AI-powered early alerts, streamlined admissions, and data-driven retention strategies.

18%

Better Retention

60%

Faster Processing

25%

Giving Increase

45K+

Students Managed

What We Deliver

Our Education Capabilities

Education Cloud student lifecycle management

AI-powered admissions & enrollment workflows

Student success early alert systems

Alumni & community engagement portals

Scholarship & financial aid management

Learning management system integrations

Academic advising & degree planning

Institutional analytics & reporting

Real Results

How We've Helped Education Clients

Student 360 Platform

Built a unified student lifecycle platform for a 45,000-student university, improving retention by 18% in the first year.

AI Admissions

Automated admissions scoring and communication workflows, reducing processing time by 60% while increasing yield rate.

Alumni Portal

Created an Experience Cloud alumni portal that increased annual giving by 25% through personalized engagement.

Case Studies

Education Success Stories

See how we've delivered measurable results for education organizations.

Student Lifecycle Management for a Research University

+9 points

Enrolment Yield

Education

Student Lifecycle Management for a Research University

Westfield University

Westfield, a mid-size research university with 18,000 students, operated separate systems for admissions, student services, advising, and alumni relations. Prospective students received inconsistent communications across departments, academic advisors had no visibility into students' engagement or risk indicators, and alumni relations relied on a 15-year-old donor database. The university's enrolment yield had declined three consecutive years, and first-year retention was below peer benchmarks.

Education CloudExperience CloudEinstein AIEinstein Discovery

AI-Powered Admissions and Enrollment Optimisation for a University System

Crestfield University System

Crestfield's admissions office processed 42,000 applications annually across five campuses using a legacy student information system with no CRM capabilities. Prospective students received generic communications regardless of their interests, and the admissions team had no way to predict which applicants were likely to enrol. Yield rates had declined from 34% to 26% over three years, and the cost per enrolled student had risen to $4,200. Counsellors managed their pipelines in personal spreadsheets with no shared visibility.

Salesforce Education CloudMarketing CloudEinstein Lead ScoringExperience Cloud

Alumni Engagement and Fundraising Platform for a Private University

Harborview University

Harborview had 95,000 alumni records scattered across a legacy advancement database, three different email tools, and event management spreadsheets. Only 8% of alumni were considered engaged, annual fund participation had dropped below 12%, and major gift officers had no data-driven way to identify high-potential donors. Reunion and event planning was manual, donor communications were one-size-fits-all, and the development team spent 60% of their time on data cleanup rather than relationship building.

Salesforce Nonprofit CloudData CloudMarketing CloudEinstein AI

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Technology Stack

Built With Leading Platforms

Education CloudEinstein AIExperience CloudMarketing CloudTableauMuleSoft

Ready to Transform Your Education Operations?

Let's discuss how we can deliver industry-specific solutions tailored to your unique challenges and goals.

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