Industry Solutions

Retail & Commerce

Omnichannel experiences, personalization, inventory management

We help retailers and e-commerce brands create seamless omnichannel experiences powered by AI personalization, unified commerce platforms, and real-time inventory visibility. From Commerce Cloud implementations to custom D2C platforms, we drive conversion, loyalty, and operational efficiency.

52%

Revenue Growth

34%

Repeat Purchases

800%

D2C Brand Scale

2.3s

Avg Page Load

What We Deliver

Our Retail & Commerce Capabilities

Commerce Cloud & omnichannel storefronts

AI-powered product recommendations

Inventory & supply chain analytics

Loyalty programs & customer segmentation

D2C brand scaling & marketplace integration

Headless commerce with Next.js + Salesforce

Marketing Cloud personalization journeys

Real-time order management & fulfillment

Real Results

How We've Helped Retail & Commerce Clients

Omnichannel Commerce

Unified online and in-store experiences for a national retailer, driving 52% increase in cross-channel revenue.

D2C Brand Platform

Scaled a direct-to-consumer brand from $2M to $18M annual revenue with AI-driven marketing and Commerce Cloud.

Loyalty Program

Built an AI-powered loyalty platform that increased repeat purchase rate by 34% through personalized offers.

Case Studies

Retail & Commerce Success Stories

See how we've delivered measurable results for retail & commerce organizations.

Omnichannel Commerce Transformation for a National Retailer

67%

Online Revenue Growth

Retail

Omnichannel Commerce Transformation for a National Retailer

Luxford & Gray

Luxford & Gray, a premium home furnishings retailer with 85 stores and a growing e-commerce presence, was struggling with disconnected customer experiences. Online and in-store purchase histories were separate, inventory visibility was fragmented, and marketing campaigns were batch-and-blast rather than personalised. The retailer was losing ground to competitors who offered seamless omnichannel experiences including buy-online-pickup-in-store (BOPIS) and unified loyalty programmes.

Commerce Cloud (B2C)Marketing CloudData CloudMuleSoft

Scaling a D2C Brand from $5M to $50M with Commerce Cloud

Verve Active

Verve Active, a direct-to-consumer performance apparel brand, had outgrown its Shopify-based infrastructure at $5M in annual revenue. The platform could not handle international expansion, lacked sophisticated personalisation, and offered limited integration with their growing wholesale channel. Fulfilment was managed through spreadsheets, returns were a manual nightmare, and the marketing team was unable to segment customers beyond basic demographics.

Commerce Cloud (B2C + B2B)MuleSoftData CloudTableau

Headless Commerce Platform with Next.js and Salesforce Commerce Cloud

Maison Laurent

Maison Laurent's legacy e-commerce site was built on a monolithic platform with 6+ second load times, a 71% mobile bounce rate, and zero personalisation capabilities. The brand's luxury positioning demanded a best-in-class digital experience, but the existing platform could not deliver the speed, design flexibility, or AI-driven recommendations needed to compete with digital-first luxury brands. International expansion to 12 new markets was stalled by the platform's inability to handle multi-currency, multi-language, and regional tax requirements.

Next.jsVercelSalesforce Commerce Cloud B2CEinstein AI

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Technology Stack

Built With Leading Platforms

Commerce CloudMarketing CloudEinstein AIData CloudStripeNext.js

Ready to Transform Your Retail & Commerce Operations?

Let's discuss how we can deliver industry-specific solutions tailored to your unique challenges and goals.

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