Integration & API Engineering

Connect Salesforce, AWS, Google Cloud, AI models, and everything in between.

Integration is our core strength. We design and build the connective tissue between your systems — Salesforce ↔ AWS ↔ Google Cloud ↔ AI models ↔ third-party apps. Using MuleSoft, custom APIs, and event-driven architecture, we create unified data flows across your entire technology stack.

5Capabilities

5Specialized Services

What We Deliver

Our Capabilities

Salesforce ↔ AWS ↔ Google Cloud ↔ AI

Build seamless data flows between Salesforce CRM, AWS infrastructure, Google Cloud analytics, and AI models. We architect integrations that keep your systems in sync in real time while maintaining data integrity.

Salesforce ↔ AWS Lambda/S3/DynamoDB integrations
Salesforce ↔ BigQuery/Vertex AI data pipelines
AI model endpoints connected to CRM workflows
Cross-cloud data replication and synchronization
Platform events and change data capture for real-time sync

SalesforceAWSGoogle CloudMuleSoft

Event-Driven Architecture

Design systems that react to business events in real time. We implement event-driven patterns using platform events, webhooks, message queues, and streaming APIs to create responsive, loosely-coupled architectures.

Salesforce Platform Events and Change Data Capture
AWS EventBridge, SQS, SNS, and Kinesis
Google Pub/Sub for cross-cloud event streaming
Webhook orchestration and retry logic
Event schema registry and versioning

AWSSalesforceGoogle Cloud

Third-Party Integrations

Connect your CRM and cloud systems with 20+ third-party applications — from payment processors and marketing tools to ERP systems and communication platforms. We build reliable, monitored integrations that just work.

Payment: Stripe, PayPal, QuickBooks, Xero
Marketing: HubSpot, Marketo, Mailchimp, Pardot
Communication: Slack, Teams, Twilio, SendGrid
Productivity: Jira, Asana, Monday.com, Confluence
ERP & Finance: SAP, NetSuite, QuickBooks, Sage

StripeSlackHubSpotJira

CTI & Telephony

Integrate telephony systems directly into Salesforce with Computer Telephony Integration (CTI). We connect Amazon Connect, Twilio, RingCentral, and other providers for click-to-dial, screen pop, and call logging.

Amazon Connect CTI adapter for Salesforce
Twilio and RingCentral Salesforce integration
Service Cloud Voice for native telephony
Click-to-dial, screen pop, and automatic call logging
IVR design, call routing, and analytics dashboards

Amazon ConnectTwilioRingCentralSalesforce

Middleware & Custom APIs

Build custom middleware layers and API services that handle complex business logic, data transformation, and protocol translation between your systems. We design APIs that are secure, documented, and easy to consume.

MuleSoft Anypoint Platform for API-led connectivity
Custom REST and GraphQL API development (Node.js, Python)
API gateway configuration with throttling and caching
OAuth 2.0, JWT, and API key authentication
API monitoring, analytics, and developer portal setup

MuleSoftAWS

Case Studies

Integration & API Engineering Success Stories

See how we've delivered measurable results with integration & api engineering.

End-to-End Contract-to-Payment Automation with DocuSign, PandaDoc & Stripe

28 → 4 days

Deal Close Cycle

Professional Services

End-to-End Contract-to-Payment Automation with DocuSign, PandaDoc & Stripe

Meridian Consulting Group

Meridian, a $120M management consulting firm, had a fragmented deal-close process spanning five disconnected tools and three manual handoffs. Proposals were built in Word and emailed as PDFs, contracts were tracked in spreadsheets, e-signatures required separate login workflows, and invoicing was done in a standalone accounting system. The average time from verbal agreement to first payment was 28 days, with 15% of deals stalling due to administrative friction. Finance had no visibility into pending contracts, and consultants were spending 6+ hours per week on administrative deal management instead of client work.

Salesforce Sales CloudPandaDocDocuSignConga

Unified Integration Hub: Zendesk, Marketo, Mailchimp & Twilio with Salesforce

BrightLoop Commerce

BrightLoop, a fast-growing e-commerce platform with 200,000+ customers, was running Zendesk for support, Marketo for demand generation, Mailchimp for transactional emails, and Twilio for SMS notifications — none of which talked to each other or to Salesforce. Customer support agents could not see marketing engagement history, marketing had no visibility into support issues, and SMS campaigns were manually triggered from spreadsheets. A customer who just filed a complaint might receive a promotional email an hour later, creating a terrible experience. The company had attempted two integration projects with freelancers that both failed, leaving behind orphaned middleware and sync conflicts.

MuleSoft AnypointZendeskMarketoMailchimp

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Unifying 15+ Supply Chain Systems with MuleSoft Integration

85%

Manual Data Entry Reduction

Manufacturing

Unifying 15+ Supply Chain Systems with MuleSoft Integration

ProFlow Manufacturing

ProFlow's supply chain relied on 15+ disconnected systems including SAP for ERP, Salesforce for CRM, a legacy warehouse management system, three different logistics providers, and multiple supplier portals. Teams were manually re-keying data between systems, resulting in an average of 340 data entry errors per month and a 9-day order-to-delivery cycle that was 40% slower than industry benchmarks.

MuleSoftSalesforceSAPREST APIs

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Explore In Depth

Specialized Services

Dive deeper into our individual service offerings within Integration & API Engineering.

MuleSoft Integration

Connect any system, application, or data source with MuleSoft's Anypoint Platform — enabling API-led integration, automation, and real-time data exchange.

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Slack Integration

Bring Salesforce workflows into Slack — enabling real-time collaboration, automated notifications, and AI-powered productivity across teams.

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Third-Party Integrations

Seamlessly connect Salesforce with 20+ business tools — PandaDoc, Conga, DocuSign, Stripe, Zendesk, Marketo, Mailchimp, Twilio, Box.com, and more — for unified workflows.

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CTI & Telephony Solutions

Build enterprise contact centre solutions from scratch with Amazon Connect, RingCentral, 8x8, PhoneIQ, and Service Cloud Voice — fully integrated with Salesforce.

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Salesforce CPQ

Streamline quoting, pricing, and contract management with Salesforce CPQ — enabling sales teams to configure complex deals accurately and close faster.

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