
Integration & API Engineering
Connect Salesforce, AWS, Google Cloud, AI models, and everything in between.
Integration is our core strength. We design and build the connective tissue between your systems — Salesforce ↔ AWS ↔ Google Cloud ↔ AI models ↔ third-party apps. Using MuleSoft, custom APIs, and event-driven architecture, we create unified data flows across your entire technology stack.
Our Capabilities
Salesforce ↔ AWS ↔ Google Cloud ↔ AI
Build seamless data flows between Salesforce CRM, AWS infrastructure, Google Cloud analytics, and AI models. We architect integrations that keep your systems in sync in real time while maintaining data integrity.
- Salesforce ↔ AWS Lambda/S3/DynamoDB integrations
- Salesforce ↔ BigQuery/Vertex AI data pipelines
- AI model endpoints connected to CRM workflows
- Cross-cloud data replication and synchronization
- Platform events and change data capture for real-time sync

Event-Driven Architecture
Design systems that react to business events in real time. We implement event-driven patterns using platform events, webhooks, message queues, and streaming APIs to create responsive, loosely-coupled architectures.
- Salesforce Platform Events and Change Data Capture
- AWS EventBridge, SQS, SNS, and Kinesis
- Google Pub/Sub for cross-cloud event streaming
- Webhook orchestration and retry logic
- Event schema registry and versioning

Third-Party Integrations
Connect your CRM and cloud systems with 20+ third-party applications — from payment processors and marketing tools to ERP systems and communication platforms. We build reliable, monitored integrations that just work.
- Payment: Stripe, PayPal, QuickBooks, Xero
- Marketing: HubSpot, Marketo, Mailchimp, Pardot
- Communication: Slack, Teams, Twilio, SendGrid
- Productivity: Jira, Asana, Monday.com, Confluence
- ERP & Finance: SAP, NetSuite, QuickBooks, Sage

CTI & Telephony
Integrate telephony systems directly into Salesforce with Computer Telephony Integration (CTI). We connect Amazon Connect, Twilio, RingCentral, and other providers for click-to-dial, screen pop, and call logging.
- Amazon Connect CTI adapter for Salesforce
- Twilio and RingCentral Salesforce integration
- Service Cloud Voice for native telephony
- Click-to-dial, screen pop, and automatic call logging
- IVR design, call routing, and analytics dashboards

Middleware & Custom APIs
Build custom middleware layers and API services that handle complex business logic, data transformation, and protocol translation between your systems. We design APIs that are secure, documented, and easy to consume.
- MuleSoft Anypoint Platform for API-led connectivity
- Custom REST and GraphQL API development (Node.js, Python)
- API gateway configuration with throttling and caching
- OAuth 2.0, JWT, and API key authentication
- API monitoring, analytics, and developer portal setup

Specialized Services
Dive deeper into our individual service offerings within Integration & API Engineering.
