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Consulting & Managed Services

Salesforce Implementation

AQBEE delivers structured Salesforce implementations that de-risk complex CRM deployments. Using our proven methodology, we guide organisations through every phase — requirements gathering, solution architecture, iterative build, data migration, integration, UAT, training, hypercare, and adoption. Our certified consultants and developers average 7+ years of Salesforce experience across 150+ implementations.

Capabilities

What We Deliver

Discovery & Requirements Analysis

Conduct stakeholder workshops, process mapping sessions, and requirements documentation to define scope, priorities, and success criteria for the implementation.

Solution Architecture & Design

Design scalable, future-proof Salesforce architectures with data model design, integration patterns, security models, and automation strategies aligned to business requirements.

Iterative Build & Configuration

Deliver in agile sprints with regular demos, feedback cycles, and course corrections — ensuring the solution meets user needs and drives adoption from day one.

Data Migration & Quality

Plan and execute data migration with extraction, transformation, deduplication, validation, and reconciliation processes that ensure data integrity in the new system.

Testing & Quality Assurance

Execute comprehensive testing — unit, integration, regression, performance, UAT — with traceability matrices linking test cases to requirements.

Training & Change Management

Develop role-based training programmes, create user guides and video tutorials, and execute change management plans that drive adoption and minimise resistance.

Real-World Applications

How We Apply It

1

Multi-Cloud Implementation for Healthcare Payer

A health insurance company implements Health Cloud, Service Cloud, Marketing Cloud, and Experience Cloud in a phased 12-month programme — unifying member engagement across channels and replacing three legacy systems.

Key Highlight

Einstein AI models for member risk stratification, case classification, and engagement scoring deployed as part of the implementation, with ongoing model training in the adoption phase.

2

Global Sales Cloud Rollout for Technology Company

A technology company rolls out Sales Cloud to 2,000+ users across 15 countries with localised configurations, multi-currency pricing, and regional compliance requirements — achieving 89% user adoption within 90 days.

Key Highlight

Einstein Lead Scoring and Opportunity Insights deployed in wave one, with Einstein GPT for sales email drafting added in wave two after data maturity was established.

3

Financial Services Cloud for Regional Bank

A regional bank implements Financial Services Cloud with KYC automation, advisor action plans, and core banking integration via MuleSoft — replacing a 15-year-old CRM and reducing client onboarding time by 60%.

Key Highlight

Einstein Discovery models identify cross-sell opportunities during client reviews, while Agentforce handles routine account enquiries in the digital banking channel.

Case Studies

Salesforce Implementation Success Stories

See how we've delivered measurable results with Salesforce Implementation.

Multi-Cloud Digital Transformation for a Global Enterprise
$18M annually
Technology Cost Savings
Enterprise

Multi-Cloud Digital Transformation for a Global Enterprise

Ascendant Holdings Group

Ascendant, a diversified industrial conglomerate with $8B in revenue across manufacturing, logistics, and professional services divisions, operated 7 different CRM systems, 12 ERP instances, and hundreds of departmental point solutions. Customer data was fragmented across divisions, cross-selling was nearly impossible, and the company was spending $40M annually on technology maintenance with minimal innovation. The board mandated a three-year digital transformation to unify the technology landscape, enable data-driven decision-making, and build a foundation for AI-powered operations.

Sales CloudService CloudMarketing CloudData Cloud
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Building a Patient 360 Platform for a Multi-Hospital Network
31%
Readmission Rate Reduction
Healthcare

Building a Patient 360 Platform for a Multi-Hospital Network

CareVista Health Systems

CareVista operated 12 hospitals and 80+ outpatient clinics with patient data siloed across three separate EHR systems, a legacy CRM, and dozens of departmental spreadsheets. Care teams lacked a unified view of patient interactions, leading to duplicated tests, missed follow-ups, and a 14% readmission rate that was well above the national benchmark.

Health CloudData CloudMuleSoftEinstein AI
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Strategic Digital Transformation Roadmap for Industrial Manufacturing
3-year plan
Strategic Roadmap
Manufacturing

Strategic Digital Transformation Roadmap for Industrial Manufacturing

Apex Industries Group

Apex Industries was a $2B manufacturing conglomerate operating on legacy systems with no cohesive digital strategy. Each of its five business units had independently adopted different tools, creating a fragmented technology landscape with redundant licensing costs exceeding $6M annually. Leadership recognised the need for digital transformation but lacked a unified vision and a practical roadmap to get there.

SalesforceSales CloudService CloudMuleSoft
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