Grant Management and Impact Measurement Platform for an International NGO
Nonprofit
What They Were Facing
Global Horizons managed 75 active grants totalling $48M across 22 countries, with each funder requiring different reporting formats, fiscal calendars, and outcome metrics. Programme managers tracked budgets in isolated Excel files, field teams submitted reports via email attachments, and the finance team spent three weeks each quarter reconciling grant expenditures. The organisation had no centralised way to measure cross-programme impact, and two major funders had placed the foundation on probationary status due to late and inconsistent reporting.
How We Solved It
AQBEE implemented Salesforce Nonprofit Cloud with a custom grant lifecycle management module covering the full arc from opportunity through application, award, implementation, reporting, and closeout. Each grant was linked to programme activities, budget line items, and measurable outcomes with automatic progress tracking. Field teams submitted data via a mobile-optimised Experience Cloud portal with offline capabilities for remote locations. MuleSoft integrated the accounting system for real-time budget-vs-actual visibility. Einstein Analytics provided cross-programme impact dashboards aggregating outcomes across all 22 countries. Automated workflows generated funder-specific reports in the required format on the required schedule, with approval routing and audit trails.
The Impact
Automated report generation and deadline tracking achieved 100% on-time funder reporting compliance, up from 72%, removing both probationary statuses.
Real-time grant expenditure integration reduced quarterly budget reconciliation from three weeks of manual work to a single day.
Unified impact dashboards provided the first-ever cross-programme view of outcomes across 22 countries and 75 active grants.
Improved reporting quality and demonstrable impact data increased grant renewal rates from 68% to 91%, securing $11M in continued funding.
“We were on the verge of losing our two largest funders because we could not report on time or in the right format. AQBEE built us a grant management system that generates exactly the report each funder needs, exactly when they need it. Our renewal rate jumped to 91%, and for the first time, our board can see the collective impact of all 75 programmes on a single dashboard. This platform saved our organisation.”
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